Starbucks Firing Controversy - Assembly - Salesforce Research

Starbucks Firing Controversy - Assembly - Salesforce Research

Summary

keyboard_arrow_down keyboard_arrow_right

Starbucks was sued by a white manager, Shannon Phillips, who claimed that she was fired for being white after the company faced backlash following the arrest of two black men at a Philadelphia café. Phillips won a $25.6 million jury award, with Starbucks denying any foot-dragging in her bias suit.

Questions

keyboard_arrow_down keyboard_arrow_right

help_outline Who was Shannon Phillips and why was she fired?

former Starbucks regional director

former regional director

a regional manager

his boss

manager

to quell bad press over the arrests of two Black men in a Philadelphia

amid protests over the arrests of two Black customers

help_outline What was the outcome of the jury verdict?

awarding her $25.6 million in damages

awarded $25.6 million

help_outline How did the arrest of two black men in a Philadelphia café impact Starbucks?

came under heavy criticism

sparked widespread outrage

sparked outrage

brought the company heavy media attention

bad press

help_outline What was Starbucks' main defense in this case?

the company needed someone with a track record of showing "strength and resolution" during a crisis

It Needed Strength, Not Scapegoat

help_outline What will be the financial impact of this lawsuit on Starbucks?

Wins $25 Million

$25.6 million

Must Pay $25M

Sources

Read

schedule 10 months ago

Fired for Being White? Starbucks Must Pay $25M to Manager After Racial Controversy | New Jersey Law Journal

schedule 10 months ago

White Starbucks Manager Fired Amid Furor Over Racism Wins $25 Million