Amazon AI-Generated Product Review - Assembly - Salesforce Research
Amazon is using generative A.I. to summarize product reviews
cnbc.com - 1 year, 9 months ago - Read On Original Website
Packages move along a conveyor belt at an Amazon Fulfillment center on Cyber Monday in Robbinsville, New Jersey, on Monday, Nov. 28, 2022.
Amazon is turning to artificial intelligence to help users find the right product.
More Context
keyboard_arrow_down keyboard_arrow_right How is Amazon addressing its fake review problem with AI?
marketplacepulse.com Summarizing Reviews
silicon.co.uk To Track Down
bbc.com cracks down on
deliveryx.net to identify damaged goods
businessinsider.com testing an AI-generated product review feature
cnbc.com using generative A.I
indianexpress.com may soon offer generative
eseller365.com To Enhance Warehouse Operations and Reduce Shipments of Damaged Items
ctvnews.ca sum up product reviews
kilgorenewsherald.com to crack down on
mobilesyrup.com feature that summarizes
wsiltv.com to sum up product reviews
searchengineland.com summaries of product
uk.finance.yahoo.com uses artificial intelligence systems to prevent
uk.movies.yahoo.com upping its use of artificial intelligence
cbsnews.com to summarize customer product reviews and highlight product pros and cons
techradar.com developing new AI-powered tools
technologyforyou.org adds it before all the customer reviews but adds a disclaimer in fine print below it that reads "AI-generated from the text of customer reviews."
analyticsinsight.net Summarizing Product Reviews
standard.co.uk then
uk.news.yahoo.com investing in "sophisticated tools" to help flag suspicious behaviour
The e-retailer recently began testing a feature in its shopping app that uses AI to summarize reviews left by customers on some products. It provides a brief overview of what shoppers liked and disliked about the product, along with a disclaimer that the summary is "AI-generated from the text of customer reviews."
A mobile listing for a children's "Magic Mixies" cauldron toy says that buyers gave positive feedback around its "fun factor, appearance, value, performance, quality, charging, and leakage."
More Context
keyboard_arrow_down keyboard_arrow_right What were the likes and dislikes of customers for the "Magic Mixies" toy according to AI-generated summary?
businessinsider.com liked, or disliked
indianexpress.com fun factor, appearance, value, performance, quality, charging, and leakage
searchengineland.com positive and negative
technologyforyou.org mixed opinions
analyticsinsight.net liked and disliked
"However, the majority of customers have expressed negative opinions on these aspects," the summary states. "For example, some customers have paid over $100 for a toy that wasn't worth it, while others have experienced issues with the product's quality and charging."